Premium CSE+ app memberships are available for $14.99 per month, or save 30% by subscribing annually for $119.99.

All app users are eligible to access all of the Premium features for one month, free of charge. To take advantage of this free trial, tap the monthly subscription option on the My Subscription page under My Profile. You will have the opportunity to confirm your free trial (if eligible), then the app will automatically convert to a monthly subscription at the end of the trial, unless canceled or upgraded to a yearly subscription.

For security reasons, we don't store any passwords; they are sent directly to you via SMS. First, ensure you are on a strong internet connection. If your carrier is blocking the SMS, your best bet would be to reach out to your carrier and ask them what your options are.

If you have Apple Family Sharing enabled, you can share the CSE+ app with up to five family members! Instructions are here: https://support.apple.com/en-us/HT201088. Once Family Sharing is set up, new members should tap "Restore Purchase" on the top right of the My Subscriptions page. Everyone technically has their own account this way, so planned meals and tracked foods will not carry across accounts.

Google does not support Family Sharing of in-app purchases.

We love this idea, and are so grateful you want to share the love with someone else! Because all app subscriptions are processed through Apple and Google, and most often charged to the payment method you have on file with them, you may need to reach out to those companies to see if a gift card to the specific app store would work for this use. We are working on a better solution for this - stay tuned!

If you have an active premium app subscription, just shop the CSE website through the app (not in another browser) and the free shipping benefit should apply automatically, regardless of the amount of your order! If you’re experiencing trouble, please contact app support.

The app and the hardcover meal plans are completely separate. The app subscription includes access to every single CSE recipe and premium feature; there is no a la carte option for individual plans and features.

Our recipes have been formatted to be as user friendly as possible for cooking right from the app (try turning your device sideways inside a recipe and see what happens!). Printing recipes or planned meals is not supported. The shopping list can be shared to another device or saved to your phone for convenience.

Our macro-friendly restaurant suggestions can be found in two places in the app, from both the Planning and Macros screens. To plan restaurant meals, tap the plus sign on the Planning screen and select “Restaurant.” To track them, but not plan, tap the plus sign on the Macros screen. You can view and select restaurant meals we have identified as Macro Friendly (including our CSE Kitchen meals), or many other meals from a wide variety of restaurants.

In-app purchases, such as the CSE+ subscription, are run and billed through Apple and Google.

Google: The easiest way to cancel your subscription is to open the Google Play app, click your username circle in the top right corner, click Payments & Subscriptions, click Subsections, then CSE+ app to cancel. https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Apple: To cancel or request a refund, open your Settings app, click your Apple ID, click subscriptions and then the cancel button.

iPhone Settings > Click User’s Name (Apple ID, iCloud, Media & Purchases) > Subscriptions > Clean Simple Eats App > Cancel Subscription

All in-app subscriptions are billed through Apple or Google. We may be able to issue refunds for our Google subscribers. After canceling your subscription in Google Play, send a message through the app to our support team, or email appsupport@cleansimpleeats.com and include your User ID. 

All Apple subscriptions must be refunded through Apple. Due to their strict privacy terms, Apple never shares any of your billing info with us, which means we can't issue any refunds since we don't have any payment info to refund. This link is usually the quickest way to ask Apple to refund iPhone in-app purchases: https://support.apple.com/en-us/HT204084

Email appsupport@cleansimpleeats.com to give a suggestion, ask a question, or receive tech support. If you love the app, we would greatly appreciate your 5 star review in the App Store or Google Play Store.